Naukowa i Akademicka Sieć Komputerowa - the national .PL domain name administrator - is the first one worldwide to implement the quality management system that met the ISO 9001 requirements. In March 2004 NASK was rewarded with an appropriate certificate by the world's leading certification institution - Bureau Veritas Certification (BVC).
The quality management at NASK covers all the areas and processes present at NASK, related to the internet domain name registration and maintenance.
The national .PL domain name Registry, run by NASK, consequently fulfills the quality policy in the area of internet domain name registration and maintenance. This obliges NASK to not only achieve the highest possible level of customer satisfaction, but also to minimize the number of errors and to perfect our cooperation with Partners, who are NASK's strategic customers.
The certificate is an undeniable proof to our customers, that our actions are based on solid principles. The most outstanding advantages of NASK owning a certified system are constant upgrades of existing business processes, definition of clear responsibility and authorization ranges for workers and improvement of inner communication which all in consequence lead to reduction of errors and complaints - confirms Paweł T. Goławski, Quality Manager at NASK.